After-sales service

Our technical support service is available 24 hours a day, 7 days a week.

We provide on-site assistance within 24/48 hours of a problem being reported, guaranteeing an efficient and timely service based on the professional approach of our technicians. We have a direct presence in many continents, working with resident technicians (South America, Europe and Asia), in order to guarantee increasingly rapid response times, aimed at meeting customers’ needs.

Each of our installation has the option of being supervised via remote assistance, thanks to which we are able to check any problems with our machineries ONLINE, following the resolution of the problem STEP BY STEP, even over the phone.